Traveloka: Book Hotel & Flight

4.6
1.9M reviews
50M+
Downloads
Content rating
Everyone
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About this app

Wherever you go, Traveloka is here for your needs. Discover more than 20 travel products at the tip of your finger with Southeast Asiaā€™s leading travel platform.

Elevate your travel experience with our user-friendly app, available in English, Indonesian, Malay, Thai, and Vietnamese.

Seamlessly book transport tickets, accommodation, or local attractions, and pay conveniently using credit cards, bank transfers, or other various payment methods.

Get last minute deals, pack your suitcase, and tick off your bucket list! From Southeast Asia to the world, all yours.


AWARD-WINNING TRAVEL PLATFORM
Over the past 11 years, Traveloka has been honored with several awards, which prove our dedication to making travel easier through technology.
ā— TOP Brand Awards 2023: Online Flight and Travel Booking Site, and Online Hotel Reservation Site
ā— WOW Brand 2023: Gold for Best Online Travel Agents in Indonesia
ā— Campaign Asia 2023: Top 50 Brands in Customer Experience
ā— FutureCFO Excellence Awards 2023: Technology Innovation - Most Innovative Use of Automation
ā— Best National Champion 2022 by Indonesian Ministry of State-Owned Enterprises: Distributor category from the Private sector

FIND THE BEST FLIGHT PROMO DEALS EVERY DAY
ā— Book cheap flight tickets
ā— Various promotions every day
ā— More than 100,000 flight routes, served by a wide range of reputable airlines, including Singapore Airlines, Scoot, Jetstar, AirAsia, Malaysia Airlines, Emirates, Etihad, Qatar Airways, Qantas, Virgin and other international airlines.

TRAVEL WITH DIVERSE GROUND TRANSPORTATION
ā— Discover and secure the most favorable Train ticket options.
ā— Access a wide array of destinations and routes through Bus & Travel services
ā— Book Traveloka Car Rental with or without a driver to your desired destinations and departure points

BOOK HOTELS AND VARIOUS TYPES OF ACCOMMODATION
ā— Convenient hotel booking in one app
ā— More than 100,000 hotels worldwide
ā— Wide range of hotel options, from budget hotels to 5-star hotels
ā— Pay at Hotel option available

DISCOVER ACTIVITIES WITH TRAVELOKA XPERIENCE
ā— Never a dull moment with us, find and book tickets to various activities for your trip with Traveloka Xperience
ā— Activate location to receive specially curated recommendations of nearby activities
ā— Ongoing best-deal Xperience promos are always here for you

FLEXIBILITY FEATURES
ā— Worry-free flights and hotels bookings
ā— Traveloka Flexibility features accommodate any last-minute changes in your travel plan
ā— Reschedule and refund flights, hotels, and train tickets with no worries
ā— NEW! Traveloka Visa Protection guarantees compensation for expenses incurred due to Visa rejections.

ADVANCED FEATURES IN ONE APP
ā— Fill in the booking form quickly with Passenger Quick-Pick
ā— Monitor cheap airline tickets with the Price Alert feature
ā— Save your favorite places and products in the Save List
ā— Enjoy last-minute bookings for a spontaneous trip

24-HOUR MULTILINGUAL CUSTOMER SERVICE
ā— Round-the-clock, available 24/7
ā— Quick responses and assistance from the customer service team
ā— Multilingual customer service team fluent in English, Indonesian, Malay, Thai, and Vietnamese
ā— Available to assist via phone, chat, or email
ā— Intelligent Virtual Assistant (IVAN) accessible through the in-app chat feature

Find more inspirations and the latest deals via Instagram, Tiktok, Facebook, and X @traveloka
Updated on
May 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 8 others
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
1.86M reviews
Adrian N
July 21, 2021
This was my favorite travel agent. But now, customer service is nonexistent. You can only chat with a bot, and if it cannot answer your question, well, too bad. You'll be waiting in the chat box for nothing until the system kicks you out for no response. So only order things here that you have 100% of certainty. Anything else, ordering through the actual hotel or airline is probably a better route as you will end up dealing with them anyway for issues.
65 people found this review helpful
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Traveloka
July 21, 2021
Hi Adrian. We're deeply sorry for the inconvenience you've experienced. however we will need your help to kindly inform us your booking details via Inbox on Traveloka App, or by email cs@traveloka.com so we can help you? Thank you.
it'sme meme
May 7, 2024
Edit : Talking to Traveloka CS about the refund issue and all they can ask to me is to proof in the app, not from their colleagues email, that the refund period is 4 hours. They should've known that their system change the policy details after the schedule, and, from my perspective, this is just a desperate attempt to blame me and take my money. They just try to cover themselves by saying it's airline policy, where they previously selling the easiness of arranging travel.
3 people found this review helpful
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Traveloka
May 7, 2024
Hi Valued Customer Traveloka, we are sorry to hear about your problem. Unfortunately, we are unable to find a case that matches your description in our system. To help us understand what you're experiencing, please contact us via our email at cs@traveloka.com or you can reach out via the Traveloka app. Thank you. -DF
Peter Singh
May 6, 2024
Traveloka is a totally incompetent platform when it comes to helping get your refunds.The team is unreliable and does not take enough effort in serving the members. I have been a long time loyal member of Traveloka, and recently, I was unable to travel due to Covid-19. After visiting the doctor, I called Traveloka & sent them my medical records. They said they would try to refund or reschedule my flight. Traveloka failed, and eventually,I had to contact directly with the airline to be successful
3 people found this review helpful
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Traveloka
May 6, 2024
Hi Peter. We apologize for the inconvenience. After we check you have already connected with our related team on report number 283**88. According to information from the relevant team, refund submission for your booking cannot be processed, this is the authority of the airline. If you still have question infrom us via email cs@traveloka.com. -RN

What's new

Have you got any plans during the school's break yet? Book your fun family trip now with special discounts from Traveloka and travel the world with Traveloka & Baby Shark!
Earn discount up to 50% + 30% off additional discount.

Use discount voucher up to IDR 1mio with the code 'TRAVELYUK' for new users.

Any ideas? android@traveloka.com